Shipping & Return Policy

Shipping Policy

Free USPS First Class Standard shipping on domestic USA orders over $35.
Free USPS First Class International shipping on international orders over $150.
Orders before 3PM Eastern Time will be shipped out the same business day. Orders after 3PM Eastern Time will be shipped out the following business day.
US Standard First Class Shipping: $4.00
US Priority Shipping: $8.00
International Shipping: $15.00

Domestic Orders

Orders are packed and ready for shipping within 1-2 business days. Delivery by USPS varies but your order will arrive within 3-5 business days from the date your order was shipped. We cannot guarantee delivery times due to external factors such as weather, natural disasters, holidays, weekends, carrier mistakes, etc. Please refer to your shipping confirmation email for tracking information.

International Orders

Orders are packed and ready for shipping within 1-2 business days. Delivery by USPS varies but your order will probably arrive within 7-21 business days from the date your order was shipped. We cannot guarantee delivery times due to external factors such as weather, natural disasters, holidays, weekends, carrier mistakes, etc. Please refer to your shipping confirmation email for tracking information.

Return Policy

We hope you love your Icona Lashes as much as we do but if for any reason you do not, we offer a 100% satisfaction guarantee on all orders. Please email us at customerservice@iconalashes.com immediately with your order number as your subject line and why you are unsatisfied (if you can include pictures to explain your unsatisfaction, that would be great) and we will give you instructions on how to proceed. 


Have other questions? please contact us at customerservice@iconalashes.com